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Privacy Policy

When you use our services, you’ll share some information with us. This privacy policy is to inform you about the collection and use of your personal data, in order to comply with transparency requirements under the General Data Protection Regulation (GDPR).


Who are we?

We are Distinkt, trading name Distinkt Limited/ and its associated group of companies: Distinkt Event Limited and Marka. You can find out more about us in our website at: We can be contacted at and and our office is located at 65 Adamson house, Westgate Rd, Newcastle Upon Tyne, NE1 1SG.


Distinkt Limited is an England and Wales company with the registered number 15000946 and has a registered office at 65 Adamson house, Westgate Rd, Newcastle Upon Tyne, NE1 1SG.


What information do we collect and why?

To collect and process personal data, we need to provide a relevant legal reason. We use the following legal reasons for processing your personal data:


  • When you consent to it, or

  • To fulfil a contract we have with you, or

  • When we have a legal duty, or

  • When the processing is necessary to protect someone’s life, or

  • When it is necessary to perform a task in the public interest, or

  • When it is in our legitimate interest.

  • Our purposes for processing


We process personal data for the following reasons:

  • To manage our relationship with you or your business.

  • To contact clients to ask for their consent.

  • To apply for business accommodation.

  • To process payments.

  • To notify clients of any issues affecting their tenancy.

  • For identification purposes i.e. passport/driving licence photo ID.

  • To contact clients with requested support such as action plan advice.

  • To develop new ways to meet our clients’ needs and to change sustainable practice in their business.

  • To develop and carry out marketing activities with consenting hospitality businesses.

  • To look at how our customers use our services.

  • To enable us to support clients to gain certification with professional organisations.

  • To meet our legal and contractual obligations.

  • To understand and develop the value of our services and brand among client groups.

  • To develop and carry out marketing and sales activities.

  • To allow us to manage our digital activities securely.

  • Our legitimate interests.

Our data processing activities rely on the following legitimate interests:

  • Managing our digital activities securely.

  • Accepting data submitted by clients.

  • Enabling marketing activities to be delivered, including by multiple team members.

  • Benchmarking sustainability within target sectors/audience.

  • Sharing information of importance to sustainable concepts.

  • Protecting our buildings and providing police with evidence if necessary.

  • Consent to enable us to provide you with professional advice.

  • Keeping our records up to date, working out which of our services may interest you and telling you about them.

  • Developing products and services, and what we charge for them.

  • Developing sustainability services to support a wider range of businesses.

  • To contact you regarding actions and milestones you have contractually agreed to meet and to support you through them.

What categories of personal data do we collect?

We collect the following categories of data:

  • Category of personal data.

  • Description of personal data.

  • Contact.

  • Where you’re based and how to contact you.

  • Transactional Bank details used to facilitate payments.

  • Special categories and sensitive data.

  • Special categories of data is data that can only be processed under certain circumstances and includes the following.

    • Racial or ethnic origin.

    • Sexual orientation.

    • Trade union membership.

    • Religious or philosophical beliefs.

    • Disability information.

  • Photography.

  • Photography including images of the business which can be used to identify them.

  • Web IP Address.

  • Employed staff number.

  • Sending data outside of the European Economic Area

We do not intend to transfer personal data outside the EEA.  Where it is necessary to do so we will ensure any such transfer is carried out in accordance with the requirements of the GDPR to ensure that the level of protection to data subjects guaranteed by the GDPR is not undermined by any such transfer.


Who we share your personal information with.

We may share your personal data with affiliated companies with Distinkt Limited, with third parties with which we have partnered to allow you to integrate their services into our own business and with trusted third-party service providers as necessary for them to perform services on our behalf, such as:

  • Approved contractors

  • Approved technology partners

  • Social networking websites

  • Cloud based storage services

  • Enterprise agencies

  • Government Departments

  • Qualification Awarding Bodies


How long will we keep your data?

We will keep your personal data for as long as you are a client of Distinkt Limited. We retain personal data only for as long as necessary to provide the services you have requested and for a variety of legitimate legal or business purposes.

Where do we collect personal data from?

In this section we outline sources of any personal data we collect where it is not collected from the person it relates to.


We may collect personal data from the following sources:

  • Companies house.

  • Published, publicly available, digital content.

  • Social media platforms.

  • Third-party event organisers.

  • Venue owners and Managers


Individuals are entitled to make a request to us for a copy of the personal data that we hold about them. Requests should describe the information sought.  Where we receive requests for personal data, we will answer the request without undue delay and normally within one calendar month of receipt.

All data subject access requests will be considered properly. If applicants are unhappy with the way we handle requests, they should contact us using our contact information below.

Data Subject rights

Data subjects have several rights including a right to erasure, a right to data portability, a right to object to certain processing, a right to restrict processing in certain circumstances and a right to prevent automated decision making in certain circumstances, a data subject may request that the processing of their personal data be restricted.

We are committed to ensuring data subject rights are upheld and we will work hard to make sure these rights can be exercised.

Inform us if your personal information is incorrect.

You have the right to question any information we hold on you that you think is wrong or incomplete. Please contact us at to do so. We will take reasonable steps to ensure accuracy and correct it.


What if you’d like us to stop using your personal information?

You have the right to object to our use of your personal information, or to ask us to remove or stop using your personal information if there is no need for us to do so. There may be reasons, including legal reasons, why we need to keep your personal data, but please get in contact if you think we should not be using it. Please contact in this event.


Withdrawing consent.

Where consent is used as a legal reason for processing, you can withdraw your consent at any time. Please contact us at if you would like to do so.


Contractual or statutory data requirements.

We may need to collect personal data that is required by law, or under the terms of a contract that we have with you.

If you choose not to give us this personal data, it may delay or prevent us from delivering our service and it could mean that we will need to cancel a service you have with us.

Any data collection that is optional would be made clear at the point of collection.


Contact us.

We hope that we can resolve any query or concern you raise about our use of your information. If you are not happy with how we manage your personal data, you have the right to lodge a complaint with they appropriate authority.

If you wish to contact us concerning your data, you can reach us at:

65 Adamson house,

Westgate Rd,

Newcastle Upon Tyne,



This privacy notice was last updated on 15/12/2023

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